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Here's a list of old episodes in date order! There have been some great conversations so feel free to binge them all!

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Episode 69 - Putting Customers at the Heart of your Product Decisions (with Hubert Palan)

Product Discovery
Product Principles
Product Strategy
Episode 69 - Putting Customers at the Heart of your Product Decisions (with Hubert Palan)
9 Jul 2021
Hubert Palan head shot
An interview with Hubert Palan. Hubert is the founder and CEO of Productboard, a company he set up because he wanted to have a tool that combined customer insight with product delivery & more. We speak about the story behind Productboard, why founders are overrated, and whether Marty Cagan was right to dunk on MBAs.

Listen here!


Content Warning - May Contain Adult Language or Themes

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Closed captioning is available via YouTube


About the Episode

An interview with Hubert Palan. Hubert is the founder and CEO of Productboard, a company that aims to put the customer at the heart of the product development process and help companies across the globe build truly excellent products.

We talk about a lot, including:

  • What Productboard does, how it differs from other platforms & how it tries to bring customers to the heart of product development
  • How his studies & early product career made him realise how difficult it was to have evidence-based discussions with stakeholders, and how this led him to create Productboard
  • How he still maintains strong ties to the Czech Republic, and how Productboard took advantage of being a big fish in a small pond there
  • What it was like studying under Steve Blank, the inspiration for the Lean Startup, and some of the lessons Hubert learned there
  • Whether his MBA helped him become an effective product manager or whether he had a lot to learn after graduating
  • Some of his problems with Marty Cagan's recent article about MBAs, and why he thinks Marty got it wrong
  • Some of the mistakes that product teams are making when making product development decisions, and how companies need to build up their product muscles
  • How some founders stumble into product/market fit and why the Lean Startup is partly to blame
  • Why founders are overrated, and how to step away from thinking you know it all & letting the company run without your input
  • How to try to build a diverse & inclusive company, and some of the challenges that Productboard have faced

And much more!

Contact Hubert

You can check out the Productboard website or connect with Hubert on LinkedIn or Twitter.