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Episode 31 - Scaling your Product Team with Product Operations (with Christine Itwaru)

Diversity & Inclusion
Lifelong Learning
Product Ops
Product Principles
Women in Product
Women in Product
Episode 31 - Scaling your Product Team with Product Operations (with Christine Itwaru)
3 Feb 2021
Christine Itwaru head shot
Christine is a problem-solving, Product-obsessed New Yorker who has swapped the Big Apple for the City of Oaks as Senior Director of Product Operations for Pendo. We talk about the fundamentals of Product Ops, how it works at Pendo, the types of people you need, what they can do for you, and when you need them.

Listen here!


Content Warning - May Contain Adult Language or Themes

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About the Episode

Christine is Senior Director of Product Operations at Pendo. Christine is a problem-solving, Product-obsessed New Yorker who has swapped the Big Apple for the City of Oaks as Senior Director of Product Operations for Pendo. We talk about the fundamentals of Product Ops, how it works at Pendo, the types of people you need, what they can do for you, and when you need them.

We talk about a lot:

  • How she traded the Big Apple for the City of Oaks, moving to Raleigh, North Carolina to work with Pendo
  • The exciting challenges and opportunities of working for a hypergrowth SaaS company
  • What Product Operations is and how it can help a company as it scales, and how Christine made it happen
  • The core skills and mindset needed to work in Product Operations
  • The difference between being data-driven & data-informed, or whether there's any difference at all
  • The importance of cross-functional communication for Product Ops, and Product teams in general
  • Some of the challenges being a woman in tech and how she's trying to help solve them

And much more!

Contact Christine

You can connect with Christine on Twitter or LinkedIn.